Review the videos and documents on this page to familiarize yourself with how to accept Accessible Dispatch trips and safely transport passengers who utilize wheelchairs.
Vehicle Ramp Operation & Safety
The safety of our drivers and passengers is important to us. To ensure we always provide a safe and enjoyable experience, we continuously provide drivers with the latest in accessibility training. Find your vehicle model below to learn more about how to operate your vehicle’s ramp, as well as learn about your vehicle’s specific safety features.
|Year||Model||Ramp Type/ Converter||Ramp Operation/ Instructional Resources|
|15-16||Nissan NV 200||BraunAbility||Nissan NV 200 Ramp Training Video|
|16-17||Toyota Sienna Accessible||Mobility Works|
|16-17||Toyota Sienna Accessible||BraunAbility||Toyota Sienna Accessible Ramp Training – BraunAbility|
|16-17||Toyota Sienna Accessible||FR Conversions||Toyota Sienna Accessible Ramp Training – FR Conversions|
|16-17||Dodge Caravan Accessible||Mobility Works|
|16-17||Dodge Caravan Accessible||BraunAbility||Dodge Caravan Accessible Ramp Training – BraunAbility|
|16-17||Dodge Caravan Accessible||FR Conversions||Dodge Caravan Accessible Ramp Training – FR Conversions|
|16||Ford Transit Connect Taxi Accessible||Mobility Works|
HOW TO USE ACCESSIBLE DISPATCH
With the expansion to citywide service, Accessible Dispatch now features upgraded in-vehicle technology that serves as the main communication channel between drivers and dispatchers. This technology features maps with turn-by-turn directions, and is seamlessly integrated into your vehicle’s TPEP/LPEP system.
With easy-to-use technology, it’s simple to accept a trip! All accessible vehicles have easy-to-use TPEP/LPEP devices. With a full color, touchscreen system that clearly displays Accessible Dispatch trips, accepting trips and getting to your next pick-up is now easier than ever. The screens will also clearly indicate the dispatch payment you can expect for completing the trip
You Spoke. We Listened. Your Top 10 Accessible Dispatch Questions Answered.August 8, 2018
Accessible Dispatch at the 2018 Disability Pride ParadeJuly 23, 2018
Don’t Miss Our Online Information Session on July 31July 17, 2018
Take Accessible Dispatch to Visit these 15 NYC Wheelchair Accessible AttractionsJuly 16, 2018
Know a driver who wants to learn more about Accessible Dispatch? Share this with them!