Review the videos and documents on this page to familiarize yourself with how to accept Accessible Dispatch trips and safely transport passengers who utilize wheelchairs.
Vehicle Ramp Operation & Safety
The safety of our drivers and passengers is important to us. To ensure we always provide a safe and enjoyable experience, we continuously provide drivers with the latest in accessibility training. Find your vehicle model below to learn more about how to operate your vehicle’s ramp, as well as learn about your vehicle’s specific safety features.
HOW TO USE ACCESSIBLE DISPATCH
Accessible Dispatch features upgraded in-vehicle technology that serves as the main communication channel between drivers and dispatchers. This technology features maps with turn-by-turn directions, and is seamlessly integrated into your vehicle’s DIM system.
With easy-to-use technology, it’s simple to accept a trip! All accessible vehicles have easy-to-use DIM devices. With a full color, touchscreen system that clearly displays Accessible Dispatch trips, accepting trips and getting to your next pick-up is now easier than ever. The screens will also clearly indicate the dispatch payment you can expect for completing the trip
Listen Now: Accessible Dispatch Program Director Crys Cooper on Ability Anyware RadioMay 17, 2019
In the News: Accessible Dispatch Featured in Newz HookMay 14, 2019
Heading to the 2019 New York Metro Abilities Expo? We’ll See You There!April 18, 2019
Accessible Dispatch Sponsors & Attends ReelAbilities Film FestivalApril 12, 2019
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